COVID-19 and AHCCCS Eligibility

Don’t lose your health care coverage. We want to give you all the information and tools you need to keep your care covered.

We’ve created some FAQs below to help with some questions you may have.



Why do I need to update my information with AHCCCS?

Your Medicaid eligibility is renewed annually. Making sure your information is up-to-date with AHCCCS is important so they can send you information about your renewal if needed.

How can I update my information with AHCCCS?

The fastest way to update your information is online at You can also call 1-855-HEAPLUS (432-7587).

Our friendly, Community Assistors can help you too! Call 1-844-390-8935, Monday – Friday, 8 a.m. – 5 p.m.

What is a Community Assistor?

Community Assistors are trained advisors who can help you update your phone number, mailing address, and complete your Medicaid renewal. Speak Spanish? Our friendly team is bilingual. Call today at 1-844-390-8935, Monday – Friday, 8 a.m. – 5 p.m.

Can Health Choice help me renew my AHCCCS medical benefits?

Yes, we have bilingual staff here to help. Call us toll-free at 1-844-390-8935 TTY 711, Monday through Friday, 8 a.m. – 5 p.m.

What if I’m no longer eligible for Medicaid?

If you are no longer eligible, don’t go without insurance! Expert advisors from Blue are here to help. Call 1-877-609-2538, Monday through Friday, 8 a.m. – 4:30 p.m.

Keep it in the family. Our partners at Blue Cross Blue Shield of Arizona have plans available. Learn more at

There is also low cost, low-income providers available. Learn more about from our community resources page.

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