Providers

Provider Notices

2023 Plan Year 
September REMINDER: BCBSAZ Health Choice Q3 All Provider Forum
BCBSAZ Health Choice Q3 All Provider Forum
Mental Health and Diabetes CEU Opportunities for Behavioral Health Providers
August Admission Notification Reminder
Payment Processing Documentation
System and Policy Updates, Billing Requirements & Added/Deleted Codes
National Substance Use and Mental Health Services (N-SUMHSS) Survey
July Reminder: 2023 Quarter 2 Treatment Capacity Survey
AHCCCS Dental Requirement Periodicity Schedule and Uniform Warranty
10th Annual Tribal Summit
Prior Authorization Grid Updates for BCBSAZ Health Choice
Changes to AHCCCS Provider Enrollment and Billing System Close Ability for Fraudulent Behavioral Health Claims Payments
System and Policy Updates, Billing Requirements & Added/Deleted Codes
June Update to Physical and Correspondence Address
AHCCCS Reminder: Audio Only Telehealth Changes – FQ Modifier
2023 Back to School Campaign
Continuity of Care for Members Who Lose AHCCCS Coverage
REMINDER: BCBSAZ Health Choice Q2 All Provider Forum
BCBSAZ Health Choice 2SLGBTQ Health Matters Conference
SAVE THE DATE: BCBSAZ Health Choice Q2 All Provider Forum
May Augmentative and Alternative Communication (ACC) Evaluations and Devices Providers
System and Policy Updates, Billing Requirements & Added/Deleted Codes
Prior authorization, and Continued Stay Form for Behavioral Health Inpatient Facility (BHIF), Behavioral Health Residential Facility (BHRF), and Therapeutic Foster Care (TFC)
April System and Policy Updates, Billing Requirements & Added/Deleted Codes
AHCCCS Opens a New Award Program to Strengthen HCBS Services in Arizona on April 17, 2023
Allergy and Immunotherapy Services
2023 Quarter 1 Treatment Capacity Survey
Termination from Network – Loloma House
Prior Authorization Grid Updates for BCBSAZ Health Choice
March Claim Submission of Postpartum Visit
Enteral Therapy Services – Aveanna
AHCCCS REMINDER: Dental Services Members 21 and Older
REMINDER: BCBSAZ Health Choice Q1 All Provider Forum
2022 Quarter 4 Treatment Capacity Survey
February BCBSAZ Health Choice Provider Portal – New Features and Upgrades
SAVE THE DATE: BCBSAZ Health Choice Q1 All Provider Forum
System and Policy Updates, Billing Requirements & Added/Deleted Codes
BCBSAZ Health Choice is Not Impacted by Yavapai Regional Medical Center Contract Changes
BCBSAZ Health Choice is Not Impacted by Yavapai Regional Medical Center Contract Discussions
January Update to BCBSAZ Health Choice Provider Manual Chapter 18.18
Dental Prior Authorization Updates for Health Choice
Provider Office Lab Testing (POLT) List

 

2022 Plan Year
December Prior Authorization Grid Updates for BCBSAZ Health Choice Medicaid and Health Choice Pathway
Reminder: Member Notices Available on BCBSAZ Health Choice Websites
Reminder: System and Policy Updates, Billing Requirements & Added/Deleted Codes
Action Needed: BCBSAZ Health Choice 2022 Provider Satisfaction Survey
Reminder: Health Choice Q4 All Provider Forum 
Centers of Excellence
2022 Annual Model of Care Training: Special Needs Plans (SNP)
November Electronic Visit Verification (EVV)
Health Choice Q4 All Provider Forum
AHCCCS Rules and Policy regarding billing for Arizona Physicians and Advance Practitioners
System and Policy Updates, Billing Requirements & Added/Deleted Codes
Provider Disenrollment Period Announced
October Prior Authorization Grid Updates for BCBSAZ Health Choice Medicaid and Health Choice Pathway
September Health Choice Q3 All Provider Forum
2022 R&R Recruitment and Retention Conference
Aperture Health is now Verisys
Dental Prior Authorization
2022 Quarter 2 Treatment Capacity Survey
August Health Choice Q3 Provider Forum
System and Policy Updates, Billing Requirements & Added/Deleted Codes
Social Determinants of Health and Health Equities Virtual Speaker Program – Featuring Leah Miller
SAVE THE DATE: Arizona’s Annual 2022 Health Literacy Conference – Virtual
July System and Policy Updates, Billing Requirements & Added/Deleted Codes
Upcoming Launch of 988 To Support Suicide Prevention Efforts
Important Upcoming Changes – RBHA Transition
AHCCCS Dental Requirement – Periodicity Schedule and Uniform Warranty
June Social Determinants of Health and Health Equities Virtual Speaker Program – Housing 101 for Case Managers and Housing Specialists
Health Choice 2022 Q2 All Provider Forum
Well- Woman Preventive and Family Planning Services
Online Training Resources Available for Providers and Staff
Health Choice Provider Portal – New Features and Upgrades
2022 Quarter 1 Treatment Capacity Survey
Get Connected to Complete Data Through the Arizona HIE – New Financial Incentive Program
Get Connected to Complete Data Through the Arizona HIE – New Financial Incentive Program (CTRX)
May EPSDT Services- Eyeglass Replacement and Repair – Coverage Clarification
Provider Office Lab Testing (POLT List)
Tribal Training Session – Building Bridges, Connecting Two Worlds
Health Choice Provider Manuals
Social Determinants of Health and Health Equities Virtual Speaker Program Featuring Mike Newcomb
New Lockbox for Overpayment and Refund Payments
April POSTPONED: Social Determinants of Health and Health Equities Virtual Speaker Program Featuring Mike Newcomb
Electronic 835 Transaction Remit Posting
March Prior Authorization Grid Updates for BCBSAZ Health Choice and BCBSAZ Health Choice Pathway
EPSDT Services- Eyeglass replacement and Repair
Health Choice Q1 All Provider Forum
Change in Member Service Hours of Operation
AHCCCS EPSDT Periodicity Schedule
SAVE THE DATE: Health Choice Q1 All Provider Forum
Provider Portal Resource – COVID Vaccine Status Report
February FDA Warning – Dissolvable Buprenorphine
Social Determinants of Health and Health Equities Virtual Speaker Program Featuring Dr. Anne Newland
EPSDT Developmental Screening – AHCCCS Update
January Health Choice Provider Billing
Health Choice Member ID Numbers
Training Resources Available for Providers and Staff
Notice: Dental Prior Authorization Updates
AHCCCS Provider Enrollment Portal (APEP) Re-registration and Re-validation Requested
December Arizona Early Intervention Program (AzEIP) Submissions
Therapeutic Foster Care Code S5145 Billing Update
November Reissuing Contracts to Existing Providers
2021 Quarter 3 Treatment Capacity Survey
Health Choice Q4 All Provider Forum
AHCCCS Provider Enrollment Portal (APEP) Re-registration and Re-validation Requested
Change to Health Choice Member ID Numbers
Reissuing Contracts to Existing Providers
2021 Quarter 3 Treatment Capacity Survey
September HHS Announces Combines Application For Provider Relief Phase 4 and ARPA Rural Funding – Opens September 29, 2021
Reminder: Health Choice Q3 All Provider Forum
Prior Authorization Grid Updates for BCBSAZ Health Choice and BCBSAZ Health Choice Pathway
Preferred Skin Substitute Products
Calculating Total Daily Dose of Opioids
August Save the Date: Health Choice Q3 All Provider Forum
Reminder: Dental Sealants
Arizona Association of Health Plans (AzAHP) Update
Code Update – Therapeutic Foster Care
2021 Quarter 2 Treatment Capacity Survey
axialHealthcare Program Overview
American Rescue Plan Act Grants Notice HRSA-22-109
June Child and Adolescent Level of Care Utilization System (CALOCUS/LOCUS)
AHCCCS Provider Enrollment Portal (APEP) Process Change
Reminder: AHCCCS Dental Requirement – Periodicity Schedule and Uniform Warranty
Change in Minimum Subcontract Provisions Effective 10/01/2021
Reminder: Well-Woman Preventative and Family Planning Services
Update: Electronic Visit Verification
Reminder: Workers’ Compensation
Reminder: Nurse Practitioner Board Certificate
AHCCCS Extends ROPA Registration
Reminder: Health Choice Q2 All Provider Forum
May Health Choice Provider Manuals
2021 Quarter 1 Treatment Capacity
Fluoride Varnish 99188 Coverage Update
Upcoming AHCCCS Provider Enrollment Portal (APEP) Training Sessions
Health Choice Q2 All Provider Forum
March Prior Authorization Grid Updates for BCBSAZ Health Choice and BCBSAZ Health Choice Pathway
Claim and Mail Correspondence
February AHCCCS Bed Capacity Survey
Outpatient Laboratory Services
Preferred Drugs – Hyaluronate knee injection products
Health Choice Q1 All Provider Forum
January  

Reminder: Prior Authorization for Substance Use Disorder Behavioral Health Facilities

2020 Quarter 4 Treatment Capacity Survey
Electronic Visit Verification (EVV)

December Health Choice Generations is now BCBSAZ Health Choice Pathway!
Integrated Care Management Plan Survey
2021 E/M Coding & Guideline Changes
AHCCCS Substance Abuse Block Grant (SABG) Priority Waitlist Application
Prior Authorization Grid Updates for BCBSAZ Health Choice and BCBSAZ Health Choice Pathway
November REMINDER: Health Choice Q4 All Provider Forum
Arizona Immunization Program Pandemic Provider Onboarding
Health Choice Q4 All Provider Forum
October 2020-2021 Synagis Prior Authorization Dedicated Fax Line
Applied Behavior Analysis
Reminder: AHCCCS Dental Requirement – Periodicity Schedule
Provider Office Lab Testing (POLT) List
September Flu Vaccinations at Pharmacies for the 2020-2021 Flu Season – Adults and Children
2020 Quarter 3 Treatment Capacity
Reminder: Health Choice Q3 All Provider Forum
Reminder: Home Infusion and Injectables
Health Choice Q3 All Provider Forum
Health Choice is now part of Blue Cross Blue Shield of Arizona!
Change in Minimum Subcontract Provisions
Prior Authorization Grid Updates for BCBSAZ Health Choice and Health Choice Generations
August Provider Directory Maintenance
Reminder: AHCCCS Provider Enrollment Portal (APEP) Launches Aug. 31
2020 Quarter 2 Treatment Capacity Survey
Claim and Mail Correspondence
July Medicaid & CHIP Provider Relief Fund
EPSDT Tracking Order Form Reminder
Prior Authorization Updates – Provider Administered Drugs
June BCBSAZ Health Choice Celebrates & Honors Pride Month
Full HHS Announcement
HHS Announces Enhanced Provider Portal, Relief Fund Payments for Safety Net Hospitals, Medicaid & CHIP Providers
Referring, Ordering, Prescribing and Attending Provider Requirements
Dental Code Frequency Exceptions for 2020
Reminder: Health Choice Q2 All Provider Forum
May Notice: Providers Can Be Reimbursed for COVID-19 Testing and Treatment of Uninsured Arizonans through Federal HRSA Web Portal
Resources for Patients Impacted by COVID-19 Loss of Health Insurance Coverage
axialHealthcare Risk Identification and Mitigation (RIM) Launch
Health Choice Provider Manuals
April Executive Order – Elective Surgeries
Dental Prior Authorization Changes
March Prior Authorization Changes
2018 Hybrid Performance Measure Study Data Collection
Update: Health Choice Q1 All Provider Forum
AHCCCS COVID19 Frequently Asked Questions
2019 Quarter 4 Treatment Capacity Survey
AHCCCS Communication: Mental Health Block for Justice Involved Members
Reporting Ordering Provider and NPI
COVID-19: Recommendations for provider preparedness
Provider Portal Upgrades
February BCBSAZ Health Choice Pharmacy Benefit Provider Update
AzAAP Member Notification – VFC
Save The Date: Health Choice Q1 All Provider Forum
Reminder: Health Choice Online Pharmacy Coverage Determinations
Roche ACCU-CHEK Aviva Plus Meter Discontinuation
Dental Coding and Prior Authorization Updates
January Arizona Association of Health Plans (AzAHP) Update
Reminder: Well-Woman Preventive and Family Planning Services
Company Changes – BCBSAZ Health Choice and Steward Health Choice Generations
AHCCCS Provider Enrollment Portal – APEP
Notice: Change in Transportation Services
December Prior Authorization Grid Updates – BCBSAZ Health Choice (Medicaid)
Provider Office Lab Testing (POLT) List
November 2018 Hybrid Performance Measure Study Data Collection
Health Choice Q4 All Provider Forum
Provider Disputes – Facsimile Number for MEDICAID Provider Disputes
Change in Paper Claims Mailing Address
Electronic Prescribing of Controlled Substances
October Pain Medication and Care Improvement Program Launching Fall 2019
Save The Date: Health Choice Q4 All Provider Forum
Electronic Visit Verification Welcome Letter
PA Grid Updates – Cardiac CPT Codes
September Reminder: Required Documents for Department of Child Services
MFM Coram Home Infusion Notification
Change in Fax Number for AzEIP Submissions
SHCA Prior Authorization Update Effective 10/01/2019
August AHCCCS Survey Requirement for Personal Care and Home Health Service Providers
Adult Vaccinations
Dental Uniform PA Revisions Effective 10/1/2019
July Save the Date: Health Choice Q3 All Provider Forum
Notice: Change in Paper Claims Mailing Address
Claim Submission Requirements
June BCBSAZ Health Choice Formulary Changes
Hepatitis A Outbreak Recommendations
AHCCCS Rules and Policy regarding billing for Arizona Physicians and Mid-level Practitioners
May Effective June 1, 2019, BHRF Require PA
Opioid Epidemic Clinician Survey
Reminder: Health Choice Q2 All Provider Forum
April Save the Date: Health Choice Q2 All Provider Forum
ADHS Quarterly Substance Abuse Treatment Provider Survey
March BCBSAZ Health Choice Formulary Changes
EPSDT Medical Necessity for Nutritional Supplements
Notice: AHCCCS Communication
Reminder: Coordination of Services Under EPSDT and Early Intervention
February Reminder: Health Choice Provider Forum
Revisions to PA Guidelines Effective 3/1/2019
Reminder: Health Choice Provider Forum
Change to SHCA & SHCG Provider Network
January Reminder: Claim Requirement Submitting Ordering Provider NPI
Save the Date: Health Choice Provider Forum
New Online Pharmacy PA Portal
December AHCCCS/CRS Member ID Reminder
Important Notice: Substance Abuse Treatment Reporting Requirements
Reminder: Non-Emergency Transportation Services
November Reminder: EPSDT Tracking Forms
October BCBSAZ Health Choice Launched 10/1
September AzAHP Letter to Providers – Transition
10/1/18 Billing Considerations
NOTICE: AHCCCS Eligibility and Enrollment Verification
SAVE THE DATE: Health Choice Provider Town Hall – Mohave
NOTICE: Prior Authorization Changes and/or Additions
NOTICE: Prior Authorization Grid Update
August AHCCCS Complete Care Provider Forums – White Mountains
AHCCCS Complete Care – Facts for Providers
AHCCCS Complete Care Provider Forums – Yavapai
AHCCCS Complete Care Provider Forums – Pinal
Tips and Tricks: Behavioral Health vs Physical Health
AHCCCS Complete Care Provider Forums
July NOTICE: AHCCCS Rescinds Handwriting Policy
AHCCCS Complete Care Provider Forums – Gila
NOTICE: AHCCCS Rescinds the Prohibition of Handwriting and No sum of all fees on Claims Forms
SAVE THE DATE: Health Choice Provider Town Hall – July 2018
Tips and Tricks: Depression
REMINDER: Health Choice Policy for AHCCCS Copays
AHCCCS Complete Care Provider Forums
AHCCCS Complete Care Provider Forums – Flagstaff
AHCCCS Complete Care Provider Forums – Payson
June Primary Care Providers request for MAT Services
NOTICE: New Dental Uniform Warranty
REMINDER: Health Choice Provider Town Hall
NOTICE: Vaccine for Children Provider Enrollment
May SAVE THE DATE: Health Choice Provider Town Hall – June 2018
April Health Choice Moving to Roche ACCU-CHEK Blood Glucose Testing Supplies
REMINDER: Health Choice Provider Town Hall – April 2018
Facsimile Number for Medicaid Provider Claim Disputes
Health Choice Provider Town Hall – April 2018
AHCCCS Rules and Policy regarding Billing Requirements for Drugs Administered in Outpatient Clinical Settings (NDC requirement)
BCBSAZ Health Choice – New Name, New Logo!
March The CORE Institute – Contract Termination Rescission
REMINDER: Health Choice Provider Town Halls
AHCCCS Incident-To-Billing reminder
Mohave Town Hall Update
February Tips and Tricks: Obstetrical Services
January Tips and Tricks: Social Determinants of Health Codes
Dental Matrix Update

Health Choice Town Hall Meeting
December Tips and Tricks: Cerebrovascular Accident (CVA) – December 2017
Family Planning Service (LARC)
November Electronic 835 Transaction Remit Posting
Tips and Tricks: Kidney Disease – November 2017
October Change in Minimum Subcontract Provisions – October 2017
Provider Manual Update: Ch 7
AHCCCS Notification: Zika Prevention
AHCCCS Contract Changes in OT and Dental Benefits
Prior Authorization Grid Update
Dental Matrix – Over 21
Dental Prior Authorization Code List
Dental Matrix – Under 21
Uniform Warranty Guide – Effective 10/1/17
September Updated Physician Office Lab Testing (POLT) List Notification
Management of Dental Expedited PA Requests
Tips and Tricks: Flu Vaccinations – September 2017
Change in Pain Management Providers
August Prior Authorization Grid & Process Updates
Referral Options for Autism Spectrum Disorder
July AHCCCS Targeted Investments (TI) Program
Targeted Investments (TI) Program Opportunity
Health Choice Provider Forum- Save the Date
June Tips and Tricks: Diabetes – June 2017
Policy Notice Update: Management of Expedited PA Requests
Change in Minimum Subcontract Provisions – June 2017
May Tips and Tricks: Well-Woman Preventative Services – May 2017
Updated Physician Office Lab Testing (POLT) List
Change in Transportation Services Provider
April Provider Forum Notice
Tips and Tricks: Nutrition and BMI – April 2017
Prior Authorization Update FAQs
Notice Regarding Prior Authorization Update Clarification
Additional Upgrades to Health Choice Provider Portal
March Prior Authorization Grids – Effective 4/1/2017
7-Day Supply Limit for Short-Acting Opioids
Tips and Tricks: Dental Services – March 2017
February Improvements to Health Choice Provider Portal
Update to BCBSAZ Health Choice Referral Requirements
Notice on Health Choice Payment Processing Documentation
AHCCCS Request for Information
Tips and Tricks: History and Status – February 2017
January AHCCCS Methadone Coverage Clarification
Update to ICD-10 Codes for Medically Necessary Deliveries Less than 39 Weeks
Updated ICD10 OB Diagnosis Code Sheet