As a BCBSAZ Health Choice provider, we want you to have access to resources to assist you and your team in navigating our provider portal, coding, billing practices and more.
Please note: As we continue to enhance our provider portal to deliver optimal service for our providers, you may find that not all functions shown are readily available to all providers. Thank you for your patience.
Video Library
View the videos below to learn about the resources that may be available to you.
Provider Portal – Overview
Submitting PDM Requests
Submitting a Prior Authorization
Submitting Pharmacy Prior Authorization
Statin Therapy for Primary Prevention of ASCVD Events in Patients with Diabetes
Submitting a Claim Reconsideration (PDF)
Credentialing Portal How To (PDF)
Credentialing Portal FAQs (PDF)
Provider Portal – Creating a Master Account
- From the Provider Portal homepage, click on the “Register” link.
- Enter your Tax ID number(s).
- Complete the form in its entirety.
- Once creating an account is completed, your request will be reviewed.
- Once the account information has been validated, you will receive a Health Choice Registration email to complete the account activation.
*Note: Please add HealthChoice-NoReply@azblue.com to your address book to ensure delivery of Health Choice Provider Portal related emails. If you do not receive an email regarding your account registration within 24 hours, please check your Junk Email folder before contacting us.
Interactive Courses
Provider Education Resources
COVID-19
Notice: Providers Can Be Reimbursed for COVID-19 Testing and Treatment…
COVID-19: Telehealth Practices
COVID-19: Recommendations for provider preparedness
COVID-19: AHCCCS Frequently Asked Questions
COVID-19: Specimen Guide
COVID-19: Specimen Collection and Shipping Instructions
Axial Healthcare
Axial Healthcare Launch Announcement
Portal User Authentication Process
Opioid Risk Report Reference Page
Opioid Risk Report
MCH/EPSDT
Provider Guidance for Neonatal Abstinence Syndrome (NAS)
EPSDT Tracking Form Guidelines and Order Form
Vaccine for Children (VFC) Billing Reference
Immunizations (18 years and older) – English
Immunizations (18 years and older) – Spanish
Other Resources
Tips for Improving Patient CommunicationTelemed Basics
Outpatient Laboratory Services
Preferred Drugs – Hyaluronate knee injection products
Provider Quality Coding Toolkit
Provider Office Lab Testing (POLT) List
LabCorp
SARS-CoV-2 Antibody Testing Options
Seasonal Respiratory Viruses and COVID-19
ACOG/SMFM Guidance
MaterniT
Provider Portal Toolkit
Claim Reconsiderations and Disputes – Provider Portal Desk Reference
Credentialing Portal How To
Credentialing Portal FAQs
Provider Forums
Provider Newsletters
2023 Provider Forums
2023 Q1 All Provider Forum
2023 Q2 All Provider Forum
2022 Provider Forums
2022 Q4 All Provider Forum
2022 Q3 All Provider Forum
2022 Q2 All Provider Forum
2022 Q1 All Provider Forum
BCBSAZ Health Choice Behavioral Health Educational Session April 14, 2022
2021 Provider Forums
2021 Q1 All Provider Forum
2021 Q2 All Provider Forum
2021 Q3 All Provider Forum
2021 Q4 All Provider Forum
2023 Provider Newsletters
2023 Q1 Provider Newsletter
2023 Q2 Provider Newsletter
2022 Provider Newsletters
October/December – 2022
January/March Newsletter – 2022
2021 Provider Newsletters
July/August Newsletter
May/June Newsletter
March/April Newsletter
January/February Newsletter
2020 Provider Newsletters
November/December Newsletter
September/October Newsletter
July/August Newsletter
May/June Newsletter
March/April Newsletter
January/February Newsletter
